TY  - BOOK
AU  - Djellal,Faridah
AU  - Gallouj,Faïz
TI  - Measuring and improving productivity in services: issues, strategies and challenges 
T2  - Services, economy, and innovation
SN  - 9781847202697
PY  - 2008///
CY  - Cheltenham, UK
PB  - Edward Elgar
KW  - Service industries
KW  - Industrial productivity
N1  - Includes bibliographical references and index
ER  -