01624nam a2200289 a 4500 vtls000044338 KUKTEM 20251117150159.0 090915t2009 enka f b 001 0 eng d 0230221122 9780230221123 201107132335 VLOAD 201007141519 jamie 200909151614 shikin UMP HM1106 .T56 2009 Thompson, Neil. People skills / Neil Thompson 3rd ed. Basingstoke [England] ; New York : Palgrave Macmillan, 2009 xviii, 315 p. : ill. ; 24 cm. Includes bibliographical references and index Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice Interpersonal relations Interpersonal communication Self-management (Psychology) Problem solving 0 0 0 0 10000 10000 2019-09-04 109.51 0 HM1106 .T56 2009 0000047416 2019-09-04 00:00:00 1 109.51 2019-09-04 OPEN VIRTUA40 53116 53122 VTLSSORT0080*0200*0201*0400*0900*1000*2450*2500*2600*3000*5040*5050*6500*6501*6502*6503*9991