TY - BOOK AU - Carrell,Michael R. AU - Heavrin,Christina TI - Labor relations and collective bargaining: cases, practice, and law SN - 9780136084358 (hbk.) PY - 2010/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Collective labor agreements KW - United States KW - Collective bargaining KW - Law and legislation KW - Industrial relations N1 - Includes bibliographical references (p. 622-643) and index; History and law -- Challenges and opportunities -- Establishing a bargaining unit -- Unfair labor practices -- Negotiating an agreement -- Negotiation models, strategies, and tactics -- Wage and salary issues -- Employee benefits -- Job security and seniority -- Implementing the collective bargaining agreement -- Grievance and disciplinary procedures -- The arbitration process -- Comparative global industrial relations ER -