00707nam a2200205 a 4500001001400000003000700014005001700021008004100038020001800079040000800097100001700105245011600122260006600238300003600304504006500340650003100405650002600436650002200462700001700484vtls000039044KUKTEM20251117150206.0090630t2008    ne da  f      001 0 eng d  a9780750687614  aUMP1 aJeston, John10aManagement by process :ba roadmap to sustainable business process management /cby John Jeston and Johan Nelis  aAmsterdam ;aBoston :bElsevier/Butterworth-Heinemann,cc2008  axviii, 303 p. :bill. ;c25 cm.  aIncludes bibliographical references (p. [295]-296) and index 0aReengineering (Management) 0aOrganizational change 0aBusiness planning1 aNelis, Johan