@book{53437,
	author = {Bovée, Courtland L. and Thill, John V.},
	title = {Business communication essentials /},
	publisher = {Pearson Prentice Hall,},
	year = {c2010},
	address = {Upper Saddle River, NJ :},
	edition = {4th ed.},
	note = {Includes index}
}