Bovée, Courtland L. Business communication essentials / Courtland L. Bovée, John V. Thill - 4th ed. - Upper Saddle River, NJ : Pearson Prentice Hall, c2010 - xxi, 391, 28, 30, 4, 14, 1, 12 p. : col. ill. ; 28 cm. Includes index ISBN: 9780136084419 (alk. paper) 0136084419 (alk. paper) Subjects--Topical Terms: Business communicationBusiness writingBusiness presentations