TY  - BOOK
AU  - Melton,Dave
AU  - McIntyre,Tim
TI  - Hire the American dream: how to build your minimum wage workforce into a high-performace, customer-focused team 
SN  - 9780470438282
PY  - 2009///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Employee motivation
KW  - United States
KW  - Working poor
KW  - Minimum wage
N1  - Includes bibliographical references and index; Domino’s pizza, New York City : coaching frontline workers to succeed in the world’s toughest pizza market -- Find entry level employees with entrepreneurial spirit -- Recent immigrants have much to offer -- Teach philosophy & opportunity first (the melton speech) -- Teach customer service -- Create a common language of incentives & rewards -- Teach honesty, hard work, loyalty & teamwork -- Accommodate the special needs of your employees -- Make the rules for promotion public -- How to give feedback? -- Tools?
ER  -