TY  - MANSCPT
AU  - Muhammad Ismail Jaafar
TI  - A study on public transport quality of service from user of view (casestudy: Kota Kinabalu)
SN  - THE0001577(Local)
PY  - 2014///
CY  - Kuantan, Pahang
PB  - UMP
KW  - Service industries
KW  - Quality control
KW  - Consumer satisfaction
N1  - Faculty of Civil Engineering and Earth Resources; Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014; Bibliography : p. 37-38
ER  -