TY  - BOOK
AU  - Bens,Ingrid
TI  - Facilitating with ease !: core skills for facilitators, team leaders, and members, managers, consultants, and trainers 
SN  - 978078797729
PY  - 2005///
CY  - San Francisco, CA
PB  - Jossey Bass
KW  - Teams in the workplace
KW  - Group facilitation
N1  - Includes bibliographical references
ER  -