managing people for improvement, adaptiveness, and superior results Rother, Mike creator text bibliography nyu New York McGraw Hill c2010 2010 monographic eng

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xx, 306 p. : ill. ; 24 cm. The situation. What defines a company that thrives long term? -- Know yourself. How are we approaching process improvement? ; Philosophy and direction ; Origin and effects of our current management approach -- The improvement kata : how Toyota continuously improves. Planning : establishing a target condition ; Problem solving and adapting : moving toward a target condition -- The coaching kata : how Toyota teaches the improvement kata. Who carries out process improvement at Toyota? ; The coaching kata : leaders as teachers -- Replication : what about other companies? Developing improvement kata behavior in your organization -- Appendix 1 : where do you start with the improvement kata? -- Appendix 2 : process analysis specialized Mike Rother Includes bibliographical references and index Total quality management Personnel management 9780071635233 (alk. paper) 0071635238 (alk. paper) UMP 110627 20251117150231.0 vtls000054303