TY  - BOOK
AU  - Blazey,Mark L.
TI  - Insights to performance excellence 2008: an inside look at the 2008 Baldrige Award criteria 
SN  - 9780873897280
PY  - 2008///
CY  - Milwaukee, Wis.
PB  - ASQ Quality Press
KW  - Malcolm Baldrige National Quality Award
KW  - Performance awards
KW  - Standards
KW  - United States
KW  - Quality assurance
KW  - Awards
KW  - Quality control
ER  -