Evans, Bruce E. <br/><br/>
Management of EMS / 
Bruce E. Evans, Jeff T. Dyar 
 - Upper Saddle River, N.J. :  Brady/Pearson,  c2010 
 - xiv, 512 p., [2] p. of plates :  ill. (some col.), maps (some col.), forms ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Government structure and EMS -- Strategic planning for EMS -- Manager to leader -- Injury prevention and EMS -- Customer service and marketing -- Risk management and safety -- EMS human resources management -- Management of EMS education -- Financial management -- Medical practice -- Fleet management -- Career development and staff focus -- EMS quality management -- Incident management -- Interagency relations and operations -- Data collection and EMS research -- Legal and labor relations -- EMS management of communications centers -- EMS special operations 
<br/><br/><label>ISBN: </label>9780132324328 0132324326 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emergency medical services--Management<br/>Emergency Medical Services--organization & administration