TY  - MANSCPT
AU  - Mushamiza Romli
TI  - Public transport in Kuantan: passenger's valuation of quality in bus service with focus on comfort, convenience and safety
SN  - THE0001578(Local)
PY  - 2014///
CY  - Kuantan, Pahang
PB  - UMP
KW  - Service industries
KW  - Quality control
KW  - Consumer satisfaction
N1  - Faculty of Civil Engineering and Earth Resources; Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014; Bibliography : p. 56
ER  -