Nelson, Priscilla <br/><br/>
Riding the tiger :  leading through learning in turbulent times / 
Priscilla Nelson, Ed Cohen 
 - Alexandria, VA. :  American Society for Training & Development Press,  c2010 
 - xxiv, 173 p. :  ill., b/w photos ;  24 cm. 
<br/><br/>Includes bibliographic references and index 
<br/><br/>1. Organizational Crisis Strikes: The Legacy of the Satyam Experience -- 2. The Role of Learning during a Crisis: Developing a "Lights On" Strategy -- 3. The Role of Leadership in Turbulent Times: Setting Guidelines for Key Concerns -- 4. Guiding the Evolution of Your Organization’s Culture -- 5. Coaching for Leaders -- 6. Using Social Networking Media -- 7. Caring for the Wounded -- 8. Salvaging Customer Relationships Through Real-Time Learning -- 9. Leading Through Learning: Creating a Postcrisis Plan -- Appendix A: The Legacy of Learning at Satyam -- Appendix B: Echoes of Innocence - More Voices from Satyam 
<br/><br/><label>ISBN: </label>9781562867348 1562867342 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational learning--India--Case studies<br/>Computer service industry--Corrupt practices--India--Case studies<br/>Leadership--Case studies