TY  - BOOK
AU  - Nelson,Priscilla
AU  - Cohen,Ed
AU  - Imhoff,Alfred
TI  - Riding the tiger: leading through learning in turbulent times 
SN  - 9781562867348
PY  - 2010///
CY  - Alexandria, VA.
PB  - American Society for Training & Development Press
KW  - Organizational learning
KW  - India
KW  - Case studies
KW  - Computer service industry
KW  - Corrupt practices
KW  - Leadership
N1  - Includes bibliographic references and index; 1. Organizational Crisis Strikes: The Legacy of the Satyam Experience -- 2. The Role of Learning during a Crisis: Developing a "Lights On" Strategy -- 3. The Role of Leadership in Turbulent Times: Setting Guidelines for Key Concerns -- 4. Guiding the Evolution of Your Organization’s Culture -- 5. Coaching for Leaders -- 6. Using Social Networking Media -- 7. Caring for the Wounded -- 8. Salvaging Customer Relationships Through Real-Time Learning -- 9. Leading Through Learning: Creating a Postcrisis Plan -- Appendix A: The Legacy of Learning at Satyam -- Appendix B: Echoes of Innocence - More Voices from Satyam
ER  -