@book{55078,
	author = {Scannell, Mary},
	title = {The big book of conflict resolution games :},
	publisher = {McGraw-Hill,},
	year = {c2010},
	address = {New York :},
	note = {On Order},
	url = {http://www.loc.gov/catdir/enhancements/fy1012/2010014894-t.html}
}