TY  - BOOK
AU  - Scannell,Mary
TI  - The big book of conflict resolution games: quick, effective activities to improve communication, trust, and collaboration 
SN  - 9780071742245
PY  - 2010///
CY  - New York
PB  - McGraw-Hill
KW  - Conflict management
KW  - Group games
KW  - Management games
N1  - On Order
UR  - http://www.loc.gov/catdir/enhancements/fy1012/2010014894-t.html
ER  -