TY  - BOOK
AU  - Hybels,Saundra
AU  - Weaver,Richard L.
TI  - Communicating effectively
SN  - 9780073385099 (pbk. : alk. paper)
PY  - 2009///
CY  - Boston, Mass.
PB  - McGraw-Hill
KW  - Oral communication
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/enhancements/fy0829/2008012745-t.html
ER  -