The Pfeiffer book of successful communication skill-building tools :  the most enduring, effective, and valuable training activities for improving interpresonal communication / 
 Book of successful communication skill-building tools 
edited by Jack Gordon 
 - San Francisco, CA :  Pfeiffer,  c2004 
 - xvii, 409 p. :  ill. ;  23 cm. 
<br/><br/> Includes bibliographical references 
<br/><br/><label>ISBN: </label>9780470181805 (pbk.) 047018180X (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations<br/>Communication in management<br/>Interpersonal communication