Conlow, Rick <br/><br/>
Telephone skills that satisfy customers :  unleash the full potential of the telephone / 
Rick Conlow, Doug Watsabaugh 
 - [United States] :  Axzo Press,  2009 
 - ii, 108 p. :  ill. ;  26 cm. 
 - A crisp fifty-minute series book .
 - A crisp fifty-minute series book .
<br/><br/><label>ISBN: </label>9781426018466 1426018460 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone in business<br/>Telephone etiquette