Effective teamwork : practical lessons from organizational research /
Michael A. West
- 3rd ed.
- Chichester, West Sussex ; Malden, MA : John Wiley & Sons ; BPS Blackwell, c2012
- [xi], 297 p. ; 23 cm.
Includes bibliographical references and index
Creating effective teams -- Real teams work -- Creating teams -- Leading teams -- Team training -- Setting team direction -- Team playing -- Team quality management -- Creative team problem-solving -- Team support -- Team conflict -- Teams in organizations -- Virtual team working -- Top managment teams