TY - BOOK AU - West,Michael A. TI - Effective teamwork: practical lessons from organizational research SN - 9780470974988 (cloth) PY - 2012/// CY - Chichester, West Sussex, Malden, MA PB - John Wiley & Sons, BPS Blackwell KW - Teams in the workplace N1 - Includes bibliographical references and index; Creating effective teams -- Real teams work -- Creating teams -- Leading teams -- Team training -- Setting team direction -- Team playing -- Team quality management -- Creative team problem-solving -- Team support -- Team conflict -- Teams in organizations -- Virtual team working -- Top managment teams ER -