Wakhlu, Bharat <br/><br/>
Total quality :  excellence through organization-wide transformation / 
Bharat Wakhlu 
 - 2nd ed. 
 - New Delhi :  S Chand & Co.,  2007 
 - xv, 270 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9788121928663 8121928664 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management