Organization diagnosis, design, and transformation /
Organization diagnosis, design, and transformation [electronic resource]
John Latham and John Vinyard with forewards by Paul Worstell, Mike Murphy, Joe Alexander
- 4th ed. / updated for 2009 and 2010
- Hoboken, NJ : John Wiley & Sons, c2010
- xvii, 590 p. : ill. ; 28 cm. + 1 CD-ROM
Bibliography : p. 587-590
9780470523742
Total quality management--United States--Handbooks, manuals, etc.