Latham, John

Organization diagnosis, design, and transformation / Organization diagnosis, design, and transformation [electronic resource] John Latham and John Vinyard with forewards by Paul Worstell, Mike Murphy, Joe Alexander - 4th ed. / updated for 2009 and 2010 - Hoboken, NJ : John Wiley & Sons, c2010 - xvii, 590 p. : ill. ; 28 cm. + 1 CD-ROM

Bibliography : p. 587-590

9780470523742


Total quality management--United States--Handbooks, manuals, etc.