TY  - BOOK
AU  - Latham,John
AU  - Vinyard,John
TI  - Organization diagnosis, design, and transformation
SN  - 9780470523742
PY  - 2010///
CY  - Hoboken, NJ
PB  - John Wiley & Sons
KW  - Total quality management
KW  - United States
KW  - Handbooks, manuals, etc
N1  - Bibliography : p. 587-590
ER  -