Billings-Yun, Melanie Beyond dealmaking : five steps to negotiating profitable relationships / Melanie Billings-Yun - 1st ed. - San Francisco : Jossey-Bass, c2010 - xix, 279 p. : ill. ; 24 cm. Includes bibliographical references and index ISBN: 9780470471906 (cloth) 0470471905 (cloth) Subjects--Topical Terms: Negotiation in businessDealsSuccess in business