Watson, Gregory H. <br/><br/>
The benchmarking workbook :  adapting best practices for performance improvement / 
Gregory H. Watson ; foreword by Carla O'Dell 
 - Portland, Oregon :  Productivity Press,  c1992 
 - xxiv, 144 p. :  ill. ;  29 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9781563270338 1563270331 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness<br/>Performance<br/>Business intelligence<br/>Competitive--Evaluation