TY  - BOOK
AU  - Coombs,W.Timothy
TI  - Ongoing crisis communication: planning, managing, and responding 
SN  - 9781412983105
PY  - 2012///
CY  - Thousand Oaks, CA
PB  - Sage Publications, Inc
KW  - Crisis management
KW  - Communication in management
N1  - Includes bibliographical references (p. 199-218) and index; A need for more crisis management knowledge -- Effects of the online world on crisis communication and crisis management -- Proactive management functions and crisis management -- The crisis prevention process -- Crisis preparation: part I -- Crisis preparation: part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Epilogue: lessons and challenges for crisis communication
ER  -