@book{56861,
	author = {Decker, Bert},
	title = {Communication skills for leaders :},
	publisher = {Axzo Press,},
	year = {c2009},
	series = {Crisp Fifty-Minute series},
	address = {[Rochester, N.Y.] :},
	edition = {4th ed.},
	note = {Includes bibliographical references}
}