TY  - MANSCPT
AU  - Noorazila Asman
TI  - Promoting public transport by improving its service quality
SN  - THE0001579(Local)
PY  - 2014///
CY  - Kuantan, Pahang
PB  - UMP
KW  - Service industries
KW  - Quality control
N1  - Faculty of Civil Engineering and Earth Resources; Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014; Bibliography : p. 43-46
ER  -