Noordiana Baharom <br/><br/>
The study of services quality by Rapid Kuantan bus / 
Noordiana Baharom 
 - Kuantan, Pahang :  UMP,  2014 
 - xiii, 50 p. :  ill. (some col.) ;  30 cm. 
<br/><br/> Faculty of Civil Engineering and Earth Resources 
<br/><br/>Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014 
<br/><br/>Bibliography : p. 46-47 
<br/><br/><label>ISBN: </label>THE0001580(Local) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries<br/>Quality control