@book{57314,
	author = {Bovee, Courtland L. and Thill, John V.},
	title = {Business communication today /},
	publisher = {Prentice Hall,},
	year = {2000},
	address = {Upper Saddle River, NJ :},
	edition = {6th ed.},
	note = {A multimedia instructional package is available to accompany text}
}