Leibling, Mike <br/><br/>
How people tick :  a guide to over 50 types of difficult people and how to handle them / 
 How people tick :  a guide to over 50 types of difficult people and how to handle them  [electronic resource] 
Mike Leibling 
 - 2nd ed. 
 - London :  Kogan Page ,  c2009 
 - ix, 206 p. :  ill. ;  22 cm. 1 online resource (ix, 206 p.) 
<br/><br/> Description based on print version record 
<br/><br/><br/>Mode of access : Internet 
<br/><br/><label>ISBN: </label>0749454598 9780749454593 9780749457334 (electronic bk.) 0749457333 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal conflict<br/>Conflict management