TY  - MANSCPT
AU  - Leibling,Mike
TI  - How people tick: a guide to over 50 types of difficult people and how to handle them 
SN  - 0749454598
PY  - 2009///
CY  - London
PB  - Kogan Page
KW  - Interpersonal conflict
KW  - Conflict management
N1  - Description based on print version record
UR  - http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=280314
ER  -