TY  - BOOK
AU  - Viscusi,Gianluigi
AU  - Batini,Carlo
AU  - Mecella,Massimo
TI  - Information systems for eGovernment: a quality-of-service perspective 
SN  - 9783642135705
PY  - 2010///
CY  - Berlin, Heidelberg
PB  - Springer
KW  - Internet in public administration
KW  - Service-oriented architecture (Computer science)
N1  - Includes bibliographical references and index
ER  -