TY  - BOOK
AU  - Scannell,Edward E.
AU  - Rickenbacher,Colleen A.
TI  - The big book of people skills games
T2  - Big book series
SN  - 9780071745093 (pbk. : alk. paper)
PY  - 2010///
CY  - New York
PB  - McGraw-Hill
KW  - Management games
KW  - Interpersonal relations
KW  - Customer relations
KW  - Communication in management
ER  -