02408nam a2200337 a 4500 vtls000027830 KUKTEM 20251117150448.0 080513s2008 caua b 001 0 eng 9781412950824 (cloth) 1412950821 (cloth) 9781412950831 (pbk.) 141295083X (pbk.) 9781412962308 (CD ROM) 201108021539 Fida 201107132242 VLOAD 200908141553 VLOAD 200908141525 VLOAD 200805131012 norsaini UMP HM1126 .J66 2008 Jones, Tricia S. Conflict coaching : conflict management strategies and skills for the individual / Tricia S. Jones, Ross Brinkert Resources CD to accompany conflict coaching : [computer file] conflict management strategies and skills for the individual by Tricia S. Jones, Ross Brinkert Los Angeles : Sage Publications, c2008 xxii, 322 p. : ill. ; 23 cm. + 1 CD-ROM Includes bibliographical references (p. 295-306) and index Section 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching. Conflict management Mediation Brinkert, Ross Table of contents only http://www.loc.gov/catdir/toc/ecip0720/2007023143.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0828/2007023143-b.html 0 0 0 0 10000 10000 2019-09-04 351.66 0 HM1126 .J66 2008 0000035096 2019-09-04 00:00:00 1 351.66 2019-09-04 OPEN 0 0 0 0 10000 10000 2019-09-04 351.66 0 CD 3061 | HM1126 .J66 2008 0000035097 2019-09-04 00:00:00 1 351.66 2019-09-04 ACCOM VIRTUA40 58856 58862 VTLSSORT0080*0200*0201*0202*0203*0204*0400*0900*1000*2450*2460*2600*3000*5000*5050*6500*6501*7000*8560*8561*9991