TY - BOOK ED - Elearn Limited (Great Britain) TI - Information and knowledge management T2 - Management extra SN - 9780080557472 PY - 2009/// CY - Amsterdam PB - Elsevier/Pergamon Flexible Learning, eLEARN KW - Business KW - Decision making KW - Information literacy KW - Knowledge management KW - Information resources management N1 - [1] Business environment -- [2] Change management -- [3] Development for high performance -- [4] Information and knowledge management -- [5] Leading teams -- [6] Positive working relationships -- [7] Quality and operations management -- [8] Project management -- [9] Recruitment and selection -- [10] Reputation management -- [11] Managing yourself -- [12] Financial management - [13] Managing legal and ethical principles -- ER -