TY  - BOOK
AU  - Kerr,Kim M.
TI  - Workplace violence: planning for prevention and response 
SN  - 9781856176989
PY  - 2010///
CY  - Burlington, MA
PB  - Butterworth-Heinemann
KW  - Violence in the workplace
KW  - United States
KW  - Prevention
N1  - Includes bibliographical references and index; Violence-a matter of perspective? -- The near miss -- Victims of workplace violence : a life changing event -- Legal obligations and workplace violence -- Workplace culture that may breed violence -- Business impacts of workplace violence -- Reaction and recovery : treating the wounds of violence -- Early warning signs : can the problem be stopped before it starts? -- Proactively dealing with anger in the workplace -- Violence on campus : a new and evolving threat -- Background screening : important, but not the silver bullet -- Policies and procedures : creating a framework for prevention and reaction -- Training -- Investigating incidents : responding to an active shooter -- Cyber threats : an emerging concern
ER  -