TY - BOOK AU - Pfeiffer,William Sanborn TI - Pocket guide to technical communications SN - 9780135063965 PY - 2011/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - English language KW - Technical English KW - Handbooks, manuals, etc KW - Rhetoric KW - Technical writing N1 - The writing process: achieving speed and quality -- Structure: achieving order and design -- Abc formats and examples -- Special topics: graphics and oral presentations -- Appendix: writing handbook ER -