Howell, Marvin T. <br/><br/>
Critical success factors simplified :  implementing the powerful drivers of dramatic business improvement / 
Marvin T. Howell 
 - Boca Raton, FL :  Productivity Press,  2010 
 - x, 146 p. :  ill. ;  27 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Introduction -- Identifying CSFs: external CSFs -- Identifying CSFs: internal CSFs -- The CSF achievement model -- Strategic planning and CSFs -- A systems example using CSFs: ISO 14001 -- Benchmarking and CSFs -- Critical success measures for process success -- Improving job performance through CSFs -- CSFs for individuals -- Conclusion 
<br/><br/><label>ISBN: </label>9781439811177 1439811172 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness--Measurement<br/>Performance--Measurement<br/>Performance standards<br/>Total quality management<br/>Business planning