Linoff, Gordon S. Data mining techniques : for marketing, sales, and customer relationship management / Gordon S. Linoff, Michael J Berry - 3rd ed. - Indianapolis, IN : Wiley, 2011 - xl, 847 p. : ill. ; 24 cm. Includes index ISBN: 9780470650936 0470650931 9781118087459 (ebk.) 9781118087473 (ebk.) 9781118087503 (ebk.) Subjects--Topical Terms: Data miningMarketing--Data processingBusiness--Data processing