Kirchmer, Mathias <br/><br/>
High performance through process excellence :  from strategy to execution with business process management / 
Mathias Kirchmer 
 - 2nd ed. 
 - Belin :  Springer,  2011 
 - xviii, 178 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9783642211645 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business planning--Data processing<br/>Production management<br/>Reengineering (Management)