00783nam a2200253 a 4500001001400000003000700014005001700021008004100038020001800079020001500097040000800112100001600120245011700136250001200253260003500265300003300300504005000333650003100383650002600414650002600440650002700466650001300493700002300506vtls000055080KUKTEM20251125093012.0110726t2009    maua   f      001 f eng    a9781596931923  a1596931922  aUMP1 aSharp, Alec10aWorkflow modeling :btools for process improvement and applications development /cAlec Sharp, Patrick McDermott  a2nd ed.  aBoston :bArtech House,cc2009  axx, 449 p. :bill. ;c27 cm.  aIncludes bibliographical references and index 0aReengineering (Management) 0aOrganizational change 0aIndustrial management 0aInformation technology 0aWorkflow1 aMcDermott, Patrick