Robbins, Stephen P. <br/><br/>
Training in interpersonal skills :  tips for managing people at work / 
Stephen P. Robbins, Phillip L. Hunsaker 
 - 6th ed. 
 - Upper Saddle River, N.J. :  Pearson,  2012 
 - xxiv, 386 p. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/>Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures 
<br/><br/><label>ISBN: </label>9780132551748 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Supervision of employees<br/>Interpersonal communication