00995nam a2200217 a 4500001001400000003000700014005001700021008004100038020001800079040000800097100002400105245011600129250001200245260004700257300002700304500001900331505034100350650002900691650003200720700002500752vtls000056207KUKTEM20251125093024.0111122t2012    nyu    f      001 0 eng d  a9780132551748  aUMP1 aRobbins, Stephen P.10aTraining in interpersonal skills :btips for managing people at work /cStephen P. Robbins, Phillip L. Hunsaker  a6th ed.  aUpper Saddle River, N.J. :bPearson,c2012  axxiv, 386 p. ;c24 cm.  aIncludes index  aSelf-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures 0aSupervision of employees 0aInterpersonal communication1 aHunsaker, Phillip L.