TY - BOOK AU - Tillman,Frank A. AU - Cassone,Deandra T. TI - A professional’s guide to decision science and problem solving: an integrated approach for assessing issues, finding solutions, and reaching corporate objectives SN - 9780132869782 PY - 2012/// CY - Upper Saddle River, N.J. PB - FT Press KW - Organizational effectiveness KW - Organizational behavior KW - Evaluation KW - Decision making KW - Problem solving N1 - Includes bibliographical references and index; The method -- Define the objectives and identify metrics -- Basic building blocks of problem solving -- Explore the environment -- Integrated corporate planning -- Explore the scope of the problem and its importance -- How does this problem fit into the overall processes? -- Data mining and statistical analysis -- Assess the information and its availability -- Solve the problem and measure the results -- Select the best method that the data will support -- Evaluate the results and do sensitivity analysis -- Measure the degree of success -- Case studies -- Logistics service provider case study -- Introduction -- Life cycle and new product development -- Introduction -- Airline merger -- Introduction -- Appendix A. overview of methodologies -- Appendix B. detailed methodologies ER -