TY  - BOOK
AU  - Hoerl,Roger Wesley
AU  - Snee,Ronald D.
TI  - Statistical thinking: improving business performance 
T2  - Wiley & SAS business series
SN  - 9781118094778 (cloth)
PY  - 2012///
CY  - Hoboken, New Jersey
PB  - John Wiley & Sons
KW  - Commercial statistics
N1  - Includes bibliographical references and index
ER  -