How you can talk to anyone in every situation /
Emma Sargent and Tim Fearon
- Harlow, England ; New York : Prentice Hall Life, c2011
- x, 188 p. ; 22 cm.
The secrets of talking to anyone with confidence -- It's all about you -- Conversation basics -- How to build rapport and connect with anyone -- How you can talk to anyone at work -- How to talk to anyone in difficult situations -- When to shut up! -- How to talk when you want to shine