00847nam a2200193 a 4500001001400000003000700014005001700021008004100038020002500079040000800104100001800112245008100130260006200211300002400273505029100297650003200588650001700620700001600637vtls000062416KUKTEM20251125093053.0120619t2011    enk    g      000 0 eng d  a9780273735717 (pbk.)  aUMP1 aSargent, Emma10aHow you can talk to anyone in every situation /cEmma Sargent and Tim Fearon  aHarlow, England ;aNew York :bPrentice Hall Life,cc2011  ax, 188 p. ;c22 cm.0 aThe secrets of talking to anyone with confidence -- It's all about you -- Conversation basics -- How to build rapport and connect with anyone -- How you can talk to anyone at work -- How to talk to anyone in difficult situations -- When to shut up! -- How to talk when you want to shine 0aInterpersonal communication 0aConversation1 aFearon, Tim